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“Personal Information”: Any information relating to an identified or identifiable natural person or entity (depending on the jurisdiction from which you access the Sites), such as personal name, mailing address, e-mail address and telephone number, birth date, gender, identity number, company name, company mailing address, company e-mail address and telephone number, and job position. For the avoidance of doubt, all information you provide to us under “Active Collection of Personal Information” below is considered Personal Information.
“Database”: Any organized set of Personal Information which is subject to Information Processing (as defined below), by electronic means or otherwise, whatever the mode of collection, storage, organization or access.
“Information Processing”: Any operation and systematic process, electronic or otherwise, enabling the collection, recording, organization, storage, alteration, linkage, assessment, blocking, erasure, dissociation and in general Personal Information Processing, as well as its assignment to third parties through transmission, searches, interconnections or transfers.
“Data Controller” or “Controller of a file, registry, database or databank”: The natural person or entity, public or private, who is the owner of a file, registry, Database or databank, or who has the authority to decide how and why Personal Information will be processed.
“Information Dissociation”: Any processing of Personal Information so that the information obtained cannot be associated with any identified or identifiable person.
“Related Party”: means any affiliates, entities which control Live Green and/or subsidiaries of Live Green.
“Promotion”: means any sweepstakes, contests, and other promotions offered through the Sites that may require registration.
“Service Providers”: means any third party service providers, that are not a Related Party, that may perform certain services for us, such as website hosting, order fulfillment, delivery of Live Green’s promotional materials and product offers, clearing and processing credit and debit card payments, or performing other services on our behalf.
“Advertisers”: means any third-party advertiser.
“Third Party Websites”: means other websites or locations that are operated and controlled by third parties other than Live Green or its Related Parties.
Use of Personal Information. Live Green may use your Personal Information, whether collected actively or passively: (1) to provide you with information or services, or process transactions that you have requested or agreed to receive; (2) to process your registration with the Sites, including verifying that your e-mail address is active and valid; (3) to improve the Sites or our services, to customize your experience on the Sites, or with your consent to serve you specific content that is relevant to you; (4) to contact you with regard to your use of the Sites and, in our discretion, changes to our policies; (5) for internal business purposes; (6) for purposes disclosed at the time you provide your Personal Information. In addition, as a secondary purpose, with your consent, Live Green may use your Personal Information for direct or indirect marketing of Live Green’s products to you; (7) to present the Sites and their contents to you; (8) to provide you with notices about your account and/or subscription, including expiration and renewal notices; (9) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; (10) to notify you about changes to the Sites or any products or services we offer or provide through it; (11) in any other way we may describe when you provide the information; and (12) for any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Active Collection of Personal Information. In order to access or take advantage of some areas of the Sites, we may ask you to provide Personal Information. We may also ask for your Personal Information if you register with the Sites, subscribe to our service, request further services, enter a contest or promotion sponsored by us, or when you report a problem with the Sites. Upon such request, Live Green shall also ask for your express consent to our active collection of Personal Information from you. If you consent to such action, the continuous use of the Sites shall be understood as an affirmation of your consent on further requests for Personal Information.
The information we collect on or through our Sites may also include: (i) records and copies of your correspondence (including email addresses), if you contact us; (ii) your responses to surveys that we might ask you to complete for research purposes; (iii) details of transactions you carry out through the Sites and of the fulfillment of your orders (You may be required to provide financial information before placing an order through the Sites.); and (iv) your search queries on the Sites.
Personal Information may be requested and collected at various locations and on various forms on the Sites.
You may always elect not to submit Personal Information, however, as a result, you may not be able to access certain of the Sites’ features and functionality. You are responsible for maintaining the accuracy of the information you submit to us.
Passive Collection of Information. In addition to the Personal Information that you actively provide to us, we or our Service Providers may use a variety of technologies to automatically collect information when you use the Sites and when you use certain third party sites (see “Network Advertising and Retargeting,” below). This information may include demographic information, browser type, operating system, IP address, mobile device (or other equipment) identifiers, browsing actions and patters,, and other information of this kind. This information may also include clickstream data, which is information about the page-by-page paths you take as you browse through the Sites and certain third-party sites, and other details of your visits to the Sites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Sites. Some third parties may also collect similar information when you visit the Sites or other online websites and services.
The methods that we and our Service Providers may use to automatically collect such information include the following:
Web Beacons and Pixels: We may include small graphic images called web beacons, also known as “Internet tags” or “clear gifs,” or pixels in our web pages and e-mail messages. We may use web beacons, pixels or similar technologies for a number of purposes, including, without limitation, to count the number of visitors to the Sites, to monitor how users navigate the Sites, to count how many e-mails that we sent were actually opened or to count how many particular articles or links were actually viewed, and for third party marketing as described below in “Network Advertising and Retargeting.”
Embedded Scripts: An embedded script is programming code that is designed to collect information about your interactions with the Sites. It is temporarily downloaded onto your computer from our web server or a third party we work with, is active only while you are connected to the Sites and is deleted or deactivated thereafter.
Passively collected information about you, may be combined or associated with your Personal Information.
Information from Third Parties. We may, from time to time, obtain supplemental information about you from third party sources or from our marketing partners in connection with co-branded websites or promotions and from network advertising services (see above). If we receive Personal Information from a third-party source and/or we combine the information we receive from these third-party sources with your Personal Information, we will treat that information and the combined information as Personal Information. We are not responsible for the accuracy of the information provided by third parties or how such third parties collect and use such information.
Sweepstakes, Contests and Promotions. We may offer Promotions. By participating in a Promotion, you are agreeing to the terms, conditions or official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.
Disclosure of Information. Except as otherwise provided herein, Live Green does not share, rent, or sell any Personal Information it collects to any third party for marketing or solicitations purposes. We may, however, disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may, in our sole discretion share browsing information with third parties such as advertisers and business partners, always subject to the anonymity of personal data. For example, we may communicate the age segmentation of visitors to our Sites.
In order to properly attend your request, please attach your name, surname, postal address, telephone, e-mail address and any other contact details that we can use to verify your identity and contact you, a copy of you ID card or a photo-ID and a clear and precise description of the Personal Information which you wish to access, rectify, erase, limit the use or disclosure of, or object to the Information Processing of, as well as any other information useful to locate the Personal Information. All our communications with you will be delivered with the highest confidentiality levels. The claim shall be subject to the applicable data protection regulation regarding time periods and other requirements.
We reserve the right to refuse to accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Opting Out of Mailing Lists. You can always ask us to delete your name and address from our lists of correspondence. In the event that you want to delete your name and address from a mailing list, or if you wish to update your information (e.g., change your address), you can do so at any time by notifying Live Green by letter to the address listed below or by sending an email to the address below for your respective jurisdiction.
Opting Out of Receiving Commercial E-mail Correspondence from The Live Green Group. If you do not wish to receive e-mail notices regarding our products or services, you may opt-out at the time you provide your Personal Information to us. Otherwise, at any other time you may opt-out by any commercial e-mail you receive from Live Green by selecting the “unsubscribe” or similar option included with each e-mail.
Opting Out of Network Advertising Retargeting. If you do not wish to receive retargeted advertising from Live Green based on your activity on third party sites, you may disable cookies as described above in the cookies section and clear your browser history.
The access to and use of the Sites by children under the age of 18 shall be the responsibility of their respective parents or legal guardians. Those of legal age who, in accordance with the legislation in force, are parents, legal guardians or representatives, shall be responsible in the event that children under the age of 18 under their guardianship access the Sites.
Third Party Links. There may be hyperlinks on the Sites to Third Party Websites (including but not limited to social media sites and applications). These Third-Party Websites may use their own cookies, web beacons and other technology to independently collect information about you. In addition, these Third-Party Websites may solicit Personal Information from you. The Third-Party Websites have separate privacy and data collection practices. Once you leave this site, Live Green has no control or liability of any kind on privacy standards or on the activities of collecting data on other sites. We make no representations regarding the policies or business practices of such Third-Party Websites and encourage you to familiarize yourself with their privacy policies before providing them with your Personal Information.
Storage and Transfer of Information. The Sites are operated in the jurisdiction shown at the top of the Site which you access (the “Relevant Jurisdiction”). Please be aware that information we collect, including Personal Information, will be processed and stored in the Relevant Jurisdiction and may also be transferred to, processed and stored in other jurisdictions, where the privacy and data protection laws may differ from those of your country. Accordingly, courts and other authorities in the Relevant Jurisdiction and in such other jurisdictions may, in certain circumstances, be entitled to access your Personal Information. By using the Sites or providing us with any information through the Sites, you consent to this transfer, processing and storage of your information in the Relevant Jurisdiction and in such other jurisdictions, including for the treatment of personal data. Regardless of where the processing takes place, Live Green’s Service Providers are required by contract to protect the confidentiality and security of your Personal Information.
Security. Live Green retains your Personal Information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Live Green takes commercially reasonable steps to help protect and secure Personal Information. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that, although we do our best to protect your personal information, we cannot ensure or warrant the security of any information we collect, and you use our Sites and provide us with your information at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites.